One-On-One Tech Help

Need help with…

  • Accessing eBooks and eAudiobooks using Libby  
  • Using the library’s digital resources such as our databases, Hoopla, Flipster, etc. 
  • Basic computer skills  
  • Email/internet basics 
  • Social media basics 

Schedule a one-on-one appointment with our Adult Services Coordinator. Schedule here or call 717-626-2255 and ask for Justine.

  • Due to limited staff time and availability, sessions are limited to 30 minutes and patrons may only sign up for up to 2 sessions per month.
  • Appointments are available Wednesdays from 9am to 1pm, but alternate times may be available based on staff availability.
  • While we can’t guarantee a solution to every issue, we are happy to work together in searching for one and we will do our best to accommodate all requests.  


Tech Help Policies:

  • These sessions are designed to provide basic technology help and serve as an instructional resource to promote independent use of technology. 
  • Please note that library staff may provide support but cannot execute the actual work for you.
  • Library staff may not be able to provide assistance for all device types, programs, and problems.
  • Library staff is unable to assist with in-depth technology issues, hardware repairs, or specialized software instruction, and we will not diagnose or troubleshoot any problems on your home system or desktop computer.
  • The library is not liable for any damage to customer equipment that may occur during a help session.
  • Library staff cannot give legal, financial, or medical advice.


While we’re unable to offer in-depth computer assistance/training, we recommend: 

  • LinkedIn Learning: Access thousands of courses for various computer skills, social media, technology, and more.
  • GCF Global: Access free technology courses and learn the essential skills needed to live and work in the 21st century.
  • Alison: Access free online courses in computer skills that will teach you all about how to use computers effectively for work or otherwise.
  • Udemy: Access free courses through Udemy, an online learning and teaching marketplace with over 213,000 courses and 57 million students.


Other Useful Resources:

Need Career/Job Assistance?

Check out Job Seekers through PA Career Link Lancaster County

 Business or Nonprofit Questions?

More information on the Business Center as part of the the Lancaster Public Library coming soon

Need help with legal questions/service?

Check out these resources by the PA Department of Human Services

Literacy Council of Lancaster-Lebanon
Lancaster County Office of Aging