Customer service is a large part of this job. A successful candidate will be able to interact with people of all ages and should enjoy answering questions and explaining library services and programs.
General Duties
- Check-in and check-out of library books, materials, and equipment.
- Performs the full range of circulation desk procedures using an automated circulation system
- Answers telephones and provides routine information or refers and transfers calls.
- Greets visitors to library.
- Responds to requests for information and assistance.
- Inspects returned books, materials, and equipment for damage.
- Sorts and shelves books.
- Assists persons in applying for library membership.
- Reserves books and materials.
- Performs special duties as assigned.
- Performs related tasks as assigned.
- Perform duties as a member of a team.
Desired Knowledge & Skills
Basic knowledge of general office procedures. Basic knowledge of standard library equipment (i.e., public access computers, copy machine). Ability to communicate effectively and courteously; ability and desire to serve the public of all ages; and ability to work as a team member are requirements for this position.
Competencies
- Commitment to delivering excellent customer service
- Commitment to learning new resources and technologies
- Good team building skills
- Proficient in Microsoft Office
- Ability to prioritize work and meet deadlines
- Ability to exercise sound, independent judgment within general policy guidelines
- Maintain confidentiality and ethical behavior in all library matters
Physical Requirements
- Able to stand, sit and walk for extended periods of time and intermittently.
- Dexterity is mandatory as this job requires frequent use of hands and fingers.
- Ability to complete keyboard entry for extended periods of time.
- Ability to talk, hear, and see.
- Ability to lift 30 lbs., push carts weighing 50 pounds, and shelve materials on high as well as low shelves.
Salary
- $12.00 per hour