Circulation Desk Staff Member Job Description

Customer service is a large part of this job.  A successful candidate will be able to interact with people of all ages and should enjoy answering questions and explaining  library services and programs.

General Duties

  •  Check-in and check-out of library books, materials, and equipment.
  •  Performs the full range of circulation desk procedures using an automated circulation system
  •  Answers telephones and provides routine information or refers and transfers calls.
  •  Greets visitors to library.
  •  Responds to requests for information and assistance.
  •  Inspects returned books, materials, and equipment for damage.
  •  Sorts and shelves books.
  •  Assists persons in applying for library membership.
  •  Reserves books and materials.
  •  Performs special duties as assigned.
  •  Performs related tasks as assigned.
  •  Perform duties as a member of a team.

Desired Knowledge & Skills

Basic knowledge of general office procedures. Basic knowledge of standard library equipment (i.e., public access computers, copy machine). Ability to communicate effectively and courteously; ability and desire to serve the public of all ages; and ability to work as a team member are requirements for this position.


  • Commitment to delivering excellent customer service
  • Commitment to learning new resources and technologies
  • Good team building skills
  • Proficient in Microsoft Office
  • Ability to prioritize work and meet deadlines
  • Ability to exercise sound, independent judgment within general policy guidelines
  • Maintain confidentiality and ethical behavior in all library matters

Physical Requirements

  • Able to stand, sit and walk for extended periods of time and intermittently.
  • Dexterity is mandatory as this job requires frequent use of hands and fingers.
  • Ability to complete keyboard entry for extended periods of time.
  • Ability to talk, hear, and see.
  • Ability to lift 30 lbs., push carts weighing 50 pounds, and shelve materials on high as well as low shelves.


  • $12.00 per hour